Terms and Conditions

The placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

COPYRIGHT: All our lists are copyright and must not be reused or reproduced. The same applies to any designs we create, any text we write or any artwork we produce.

ORDERS: Although we are willing to accept verbal orders (or amendments to existing orders), Instructions must be confirmed in writing or fax before any work is commenced.

OWNERSHIP: All designs, artwork, print and materials supplied by Brightside Print Design Ltd shall remain in our ownership until the time when remittances for such supply are received in full.

PRICING: All quotations supplied are subject to sight of materials, and we reserve the right to pass on any increased costs due to variation in materials.

DELIVERIES: Deliveries must be accompanied by delivery notes detailing the quantity and description of the goods and each package must be marked with contents and quantity.

PRELIMINARY WORK: Work produced whether experimental or otherwise at customers’ request will be charged for.

SKETCHES, ARTWORK ETC: Sketches and artwork prepared by us remain our copyright unless such copyright is specifically disposed of to the customer.

ILLEGAL MATTER: We shall not be required to print any matter which in our opinion is or may be of an illegal or libelous nature.

TERMS OF PAYMENT: For new clients without ledger accounts, payment is due when work is completed and before it is posted unless trade references have been taken up. For clients with ledger accounts, payment is due within one calendar month of the date of invoice. Postage payments are required in advance. No posting will be made until postage accounts are paid and remittances cleared. H.M. Customs & Excise currently regard requisitioned postage as being VAT exempt. However should this situation change, then we reserve the right to levy the appropriate VAT charges on current postage and retrospectively, should this be required. Queries on invoices must be raised within 14 days of their receipt.

CODES OF CONDUCT: Our acceptance of work from clients is based upon the understanding that they too undertake to work within the normally accepted Codes of Conduct for the advertising industry, including in particular the British Codes of Advertising and Sales Promotion and the Code of Practice of the Independent Committee for the Supervision of Standards of Telephone Information Services. Address lists supplied to us should comply with all current requirements of the Data Protection Register and the Data Protection Legislation.

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